Definition
An FAA acronym referring to the costs and responsibilities a customer assumes when receiving a service, product, or contracted work — typically used in administrative or contractual contexts within aviation programs and agreements.
Plain English
The money a customer has to pay and the duties they agree to take on when they sign up for a service or product.
Context Anchor
Seen in FAA acronym, abbreviation, and NOTAM-contraction references, especially in administrative or airport-operations contexts rather than normal cockpit control use.
Why Pilots Care
Pilots need to know their exact financial duties to avoid unexpected expenses after acquiring an aircraft.
Intuition Check
Do not read “customer” as an airline passenger here. In this FAA context, the customer is the party requesting or receiving the service or action.
Example Sentence 1
Before signing the training agreement, the student reviewed the CC&O section to understand all fees and responsibilities involved.
Example Sentence 2
Under the CC&O, the new owner was responsible for all maintenance and insurance costs.